Reflections on Navigating the Pandemic of 2020
‘Navigation’ is the best word to describe this year. Covid-19 and its accompanying restrictions have challenged our business and customers on a professional and personal level. Like so many Melbournians, we’ve steered our way through lockdowns, curfews, mask-wearing, constant sanitisation and learned to adapt our business model to keep ourselves, our mechanics and customers safe. Rules and regulations dominated our workshop Adapting to the constantly changing rules was a definite challenge. Every day we read so many emails in an effort to stay abreast of the regulations. Sometimes it was confusing. Could people enter the office or workshop? What repairs …