FAQ

FAQ

We believe that if you are claiming quality work it must be backed up and the only way to do this is by the guarantee you offer. All parts that we fit to your car a covered by a minimum 12 month 25,000km warranty; if it fails we replace it no charge what so ever; many of our repairs and services come with a two year or 50,000km warranty. We are so confident in the systems and processes we have in place that if it wasn't done correctly the first time the repair is redone at no cost to you.
You can be sure we do and this is why; Information is important when repairing all cars, but essential when working on later model cars. Aussie Tune subscribes to the following technical information sources; Autodata and Autopedia who offer required information such as; manufacturer specific service schedules, wiring diagrams, diagnostic procedures, torque specifications and repair procedures.We regularly attend training clinics and technical information seminars. The owner Nigel has twice traveled to the USA for in depth training in vehicle electronics in Texas and Hybrid vehicle repair in Boston.
The short answer is quality parts. We use a mix of genuine and aftermarket parts but only those that are covered by a minimum 12/25,000km warranty and which are sold be suppliers who back their products.
At Aussie Tune we understand that car maintenance is inconvenient. If you live within 10 km from the workshop we can collect your car from home/work leave you a loan car if needed and drop it back at the arranged time. If you choose to drop your car of we can drop you back home or to the the shops. If its a short repair you are welcome to wait in our comfortable client area.
We are equipped to look after your fleet needs. Give us a call to so we may arrange a plan that suits your needs. To make your fleet servicing as speedy as possible we are happy to stock common service parts for you fleet vehicles. Remember we offer a pick up/drop off service.
Because our emphasis is on quality and convenience, we don't perform patch jobs - "just to get it through for the next few months". We don't do repairs to vehicles that just need to be disposed of due to an excessive amount of work required. In some cases its better to replace a vehicle and we believe it our job to inform you of this.
In order to provide quality service and repairs to the modern car you need the right tools and many of them. It is not financially viable for us to buy every tool needed for every vehicle on the road. We have a vast selection of tools suited to our specialist makes so we can offer you the best result.
Give us a call as let us know what went wrong so we can rectify it. If needed we will tow your vehicle back to our workshop to perform the required repairs.

You Are Welcome To Ask Us Any Questions.

CALL NOW TO BOOK YOUR VEHICLE IN: (03) 9794 0997
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